Microsoft Outlook Indexing Options Greyed Out: Error Solved

Now, let’s move on to the tricks to resolve this inconsistency error with detailed navigation.

Methods to Resolve Outlook 2016 Indexing Options Greyed Out Manually

An individual can fix the error Outlook indexing options greyed out using these quick fixes i.e., Allowed indexed option from OST, redesign your search catalog, registry modification, verify group policy setting, and Windows search service is still running.

Below mentioned are the approaches that can provide the user’s desired outcome if followed step by step.

Method 1. Allow Indexed Option from OST

• First, go to the “File” menu -> redirect to the “Account Settings” -> and then again tap “Account Settings“.
• Secondly, hit the “Data Files” tab.
• Thirdly, write down the “Location” for the “OST” file. Next, redirect to the folden given.
• Now, exit your Outlook application.
• Then, using “Windows Explorer” redirect to the folder where the OST files are:

Usually, the location set is  “C:\Users\yourusername\AppData\Local\Microsoft\Outlook“.

• Next, select all the OST files in the folder. (Press the “CTRL” button and then tap Select All).
• Now, right-tap the selected file then hit the “Properties“ tab.
• Then, tap the “Advanced” button.
• After, mark the “Allow this file to have contents indexed in addition to File properties” alternative if it isn’t marked recently, then press the “OK“ button.
• In the end, launch your Outlook, then redirect to the “File” location -> go to “Options” -> tap “Search” -> hit “Indexing Options” > then press the “Modify” button and retick “Outlook“.

Also Read: How to Fix Outlook Error 0x800ccc0e Cannot Connect to Server?

Method 2. Redesign your Search Catalog to Outlook 2016 Search Greyed Out

• First, exit Outlook and launch Control Panel. Depending on the version of Office you’re using, you might need to tap the Start button. Then, in the Start menu, right-tap the Control Panel.
• Secondly, choose either one option:
  Opt Indexing Options
  In the Search box, enter in the Indexing and then pick the Indexing Options.

• Thirdly, in the Indexed Locations popup wizard, under Change selected locations, mark the checkbox for the location you wish to alter and then tap OK.
• Finally, in the Advanced Options dialogue box, on the Index Settings tab, under Troubleshooting, hit Rebuild. A Rebuild Index popup generates a warning that the “index might take a long time to finish’’. Tap OK to begin rebuilding the index.

Method 3. Registry Modification

Generate a brand new DWORD (32-bit), retitle it as PreventIndexingOutlook, and set it at a value 0.

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Windows Search

Method 4. Verify Group Policy Setting

You also have a look at the Group Policy settings and make a slight change if needed.

• First, run gpedit.msc to launch the Local Group Policy Editor and redirect to the following setting:

Go to Computer Configuration -> redirect to  Administrative Templates -> tap Windows Components -> and hit the Search bar.

• Finally, on the right side, you will observe the Prevent indexing Microsoft Office Outlook option. Make sure it is set to ‘Not Configured or Disabled’ option.

Method 5. Windows Search Service is Still Running

• First, hold Win key + R to launch the Run wizard, enter in the Services.msc, and hit the Enter button.
• Secondly, verify whether the status of Windows Search is Running.
• Thirdly, if it is stopped, try running it.
• In the end, if it’s already running, try pausing it and then again boot it to observe the outcome.

Automated Method to Resolve Outlook Indexing Options Greyed Out

The above manual approaches can be utilized if there are any errors in the Outlook PST file. Although, if these errors are not removed using the above manual approaches. Then, the user can reduce the underlying inconsistency levels using this professional tool. This professional utility is named SysInfoTools PST Recovery Tool. The tool is efficient and 100% safe for reducing inconsistency from PST files. This tool can resolve Outlook Indexing Options Greyed Out with ease, or smartly handle the alignment errors within the corrupt PST files.

Summing It Up:

The above article suggests every possible way to fix the error ‘Outlook indexing options greyed out’. Although, manual solutions lack in providing an accurate outcome. Some of the disadvantages of the manual approach are: time taking, does not provide accurate solutions, data can be manipulated, etc. So, we also cover the automatic approach that you can utilize when using the manual method increases the level of inconsistency in the Outlook PST file.

About The Author:

Edwin Stark

Edwin Stark is a Technical Content Writer who specializes in writing about databases, e-mail recovery, and e-mail migration solutions. He loves researching and developing content that helps database administrators, organizations and novices to fix multiple problems.

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