Fix Outlook Connection Problem – Office 365/Exchange Online

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  • Updated on September 4th, 2023

The MS Outlook application can be set up with Office 365 profile or other Exchange-based profile mainly to access data. Although, even after having a stabilized network connection, users don’t know how to Fix Outlook Connection Problems in Office 365 and Exchange Online. In Addition, some of the possible problems that can occur are–

  • MS Outlook may stop working
  • Users may receive a popup alert saying “Trying to connect…” or “Disconnected” on their window screen.

Along with connectivity problems, users can also encounter errors in the Office 365 profile. One can fix the basic and error issues by taking the easiest steps to resolve the issue. Emails sent through Microsoft Outlook are stored in Office 365. Therefore, Outlook needs a connection to the server to share information. However, connectivity problems can occur between Microsoft Outlook and Office 365. Go through the below section to resolve the minimal issues in Office 365 profile. Significant Reasons for MS Outlook Connectivity Issue damaged Outlook data files due to unsuitable settings, improper installation of software, etc.

Tips to Fix Outlook Connection Problems in Office 365 and Exchange Online Manually:

Additionally, there are various methods available to fix Outlook Connection problems quickly. However, any connectivity issue occurs on your Outlook account, and you can resolve it Manually or with the help of Automated Software. Follow the below-mentioned tips and tricks to healthily remove the ‘outlook 365 cannot connect to the exchange server’ problem.

Try Resetting Office 365 Password

Resetting the password is possible for a user to fix Outlook that cannot connect to the server. Sometimes it can be the reason for connectivity issues. So, changing the password will beneficially help the users resolve the issue.

Run Windows Update

  • First,to update Windows OS, redirect to the search bar and type in Windows update.
  • Secondly, tap Settings and hit the Install Optional Updates.
  • In the end, reboot your system and try associating Outlook with Exchange Online

Repair Outlook Profiles

This can help the user to fix Outlook Connection Problems and helps to connect Outlook to the exchange server that has become an underlying issue in the Outlook profile.

  • First, to fix the Outlook account, hit the File Tab.
  • Secondly, tap Account Settings>> hit Account Settings.
  • Thirdly, redirect to the Email tab, pick your Outlook profile, and hit Repair. Move to the following wizard till the completion and then relaunch Outlook.

Delete Local Profile of the User

Delete the local profile connected with Office 365 as the connected profile may be containing inconsistencies. Try this to fix the issue.

Check for Service Issues

This method can be utilized if several members of the organization are facing email related problems in Office 365. You can try this approach if you are an admin.

  • First, sign in using admin credentials and redirect to the Office 365 service health dashboard page.
  • Next, launch Exchange Online on your local PC and check service status.

Professionally Fix Outlook Connection Problems in Office 365 and Exchange Online

The above methods might not be well dictated to Fix Outlook Connection Problems. Applying any solution with less acknowledgment can sometimes increase the chances of data loss. So, to avoid any situation like this, try solving the issue using a professional Approach. Here, the SysInfo Office 365 Backup Tool is the most appropriate tool that Fix Outlook Connectivity issue with ease. To resolve the issue, one can backup Office 365 files in other file formats, distinguished mail clients, or local PCs. Besides, this will affirmatively help the user fix the underlying corruption issue of the file. Try the below-mentioned utility attributes to make your outcome more personalized.

Fix Outlook Connection Problems

Some Key Features of SysInfo Office 365 Backup Tool

  • Successfully Stores Office 365 inbox items into file formats like PST, EML, EMLX, AOL, DOCM, HTML, MHT, TXT, MBOX,CSV, OST, DOC, MSG, PNG, etc.
  • Backups of Office365 Mailbox are exported into Gmail, Opera Mail, Live Exchange, IMAP, Thunderbird, Yahoo, and Hotmail clients.
  • Office 365 Backup Tool can be used to restore mailbox items such as Emails, Contacts, Calendars, Meetings, etc.
  • Offers Naming Convention option to retitle the resultant file.
  • Specify a date range to exclude unimportant emails.

Summing It Up:

This blog releases the latest tips and tricks to fix Outlook Connection Problems in Office 365 and Exchange Online, respectively. Moreover, the issue is feasible and can be solved using manual and commercial approaches. Although, manual approach indescriptive directions might confuse the user a bit. Besides, one can redirect to the professional solution to achieve the desired result quickly without any inconsistencies. Moreover, the professional approach does not require prior technical experience to perform.

FAQs

Question: How do I fix Outlook connectivity problems?

Answer: You can use a Professional Office 365 Backup Tool to fix Outlook connectivity issues.

Question: Why is my Outlook not connecting?

Answer: Damaged Outlook data files are also one of the reasons for Office 365 connection issues.

About The Author:

Edwin Stark is a Technical Content Writer who specializes in writing about databases, e-mail recovery, and e-mail migration solutions. He loves researching and developing content that helps database administrators, organizations and novices to fix multiple problems.

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