EasyTechTools is an affiliate partner of SysinfoTools. We strive to ensure complete customer satisfaction by offering high-quality software solutions. EasyTechTools adheres to a customer-centric approach with a clear and concise refund policy.
Free Demo Version
We strongly recommend using the free demo version of our software before making a purchase. The demo version helps users evaluate the tool's features and ensure it meets their requirements.
Eligibility for Refund
Refunds are considered under the following conditions:
- The software fails to perform as promised, and our support team verifies the issue.
- Duplicate purchases of the same software.
- Functional limitations in the software are confirmed by our team.
- Refund requests are made within 30 days of purchase.
Non-Eligibility for Refund
- Refunds are not applicable if the software is purchased, activated, and successfully used.
- Requests are denied if users refuse to cooperate with technical support or fail to provide required evidence (e.g., screenshots, videos, or problematic files).
- Software purchased at discounted rates or as part of toolkits (bundles) is non-refundable.
- Refunds are not granted for user errors, such as selecting the wrong license type or failing to meet system requirements.
Process for Refund Request
- Send an email to support@sysinfotools.com with clear evidence of the issue (e.g., error snapshots, videos, or problematic files).
- Our technical team will review and respond within 10-15 working days.
- Refunds are issued via the original payment method.
Remote Assistance & File Evaluation
- If required, users may need to provide remote access or upload problematic files for evaluation. A signed Non-Disclosure Agreement (NDA) can be provided for confidentiality.
- Refunds are not applicable if users refuse to cooperate in this process.
Important Notes
- Always check your spam/junk folder for the software key email.
- If refunds are delayed, consult your bank or credit card company before contacting us.
For any questions or concerns, feel free to reach out to us at support@sysinfotools.com
We thank you for trusting EasyTechTools and encourage you to evaluate our demo versions before purchasing to ensure a seamless experience.