Resolve Outlook Sync Issues – Fix Outlook Folders Not Syncing

Written By Edwin Stark
Updated on December 12th, 2024

Summary: Outlook synchronization is a built-in process in Microsoft Outlook that happens when the OST and PST files get updated. When Outlook sends and receives any emails or the other folder is updated. At the same time, it also updates the Exchange Server about these changes. As an example, when the user edits, deletes, sends and receives an email in MS Outlook, the changes are also updated on the MS Exchange Server. This blog will discuss how to fix sync issues in outlook 2016 using the manual methods and professional Advanced Outlook Recovery. Read the blog carefully and follow the steps.

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At times, this procedure might get interrupted and you can face Outlook sync issues. Depending on the email account settings, the amount of Outlook data, and many other reasons. The synchronization procedure may be stopped due to the large OST file. In such cases, Outlook won’t let you send/post and receive emails from the Outlook profile. Users need to fix that issue fastly to avoid further damage. And before fixing, firstly check the OST file is sync or not.

How to Check Whether Outlook is Syncing or Not?

Before trying to fix the Outlook syncing errors with the methods. Check if the sync error is between the MS Exchange Server mailbox and the OST file. For checking, follow the steps given below to check Outlook is not syncing:-

Firstly open the Outlook and right-click on the folder present in the Inbox, Sent items, drafts and etc.
Then, choose the Properties and hit on the Synchronization tab, and browse for the Statistics in the folder.
In the end, check the stats of the last sync data.

Read more: Archive Emails in Office 365

How to Fix Sync Issues in Outlook 2016 Manually

To fix Outlook Sync Issues Manually, we’ll discuss two methods that work correctly. These two methods were tested before, and you can select them as per your requirements. Here is our first method, which is given below:

Method#1 Change Profile Settings to Sync Outlook

If there are a number of items in the Server folder carries a section (is same as) along with that of in the Offline folder. Then, your Outlook folders are synced properly. If in case, the number of items differs in both sections, then you have to verify the profile settings. And to verifying follow the steps:-

Firstly, open Outlook>>File tab and choose Account Settings
Then, in the Account Settings, tap on Data Files
After that, check whether the Mailbox account name is set to default or not. If that’s not, then make it default. After finishing, tap the Email tab>>Mailbox>>Account Name and click on Change
Now, just be assured that the box next to Use Cached Exchange Mode is chosen and then hit on OK
Then, to save all the changes, hit on the Close and exit the Account Settings Window
In the end, close and reopen Outlook

Method#2: Empty the “Sync Issues\Local Failures” Folder

If you face Outlook sync errors, try to empty the Sync error/Local failures folder in Outlook. You can see the folder unless you set it visible. For making the folder visible, follow the steps:-

Firstly, tap in the Folder List icon that is located at the bottom of the left-hand corner of your Outlook
Then, under the All Outlook items tab, search for the Sync Issues folder
Click the “+” button and view the three sub-folders namely Local Failures, Server Failures, and Conflicts
Now, empty the Sync issues folder by choosing all the messages and remove them and take the exit from Outlook when done.

These are the manual methods to perform when Outlook not syncing. But these manual solutions may cause corruption in Outlook PST files which cause more issues. So, to repair them quickly and securely, you can use third-party tools.

Also Read: How to Migrate From Thunderbird to Outlook?

Professional Method to Resolve Outlook 365 Sync Issues

Advance Outlook Recovery is the best utility to resolve Outlook Sync issues with a single go. This tool helps you to fix any corrupted or damaged Outlook files. It also restores the large-sized Outlook file. It comes with an advanced algorithm that makes it easy to handle. Its GUI is user-friendly and anyone without any technical knowledge can use it.

resolve outlook sync issues

Some Key Features of Advance Outlook Recovery Tool

It can Restore Entire Outlook Mail Items
Batch PST File Recovery
Resolve Outlook Sync Issues
Interactive User Interface
Auto Detect File Information

Conclusion:

In this blog, we have discussed the manual method and the automated method to fix Outlook sync issues. It’s always a better choice to choose that method by which you can easily fix the Outlook 365 sync issues. The automated method is the perfect choice to fix the errors as the manual method is quite complex. The automated method is easy in use and also saves time. It fixes the sync issues with accuracy. Moreover, go through the additional article to learn how to Import PST File to Office 365 with the trusted solutions.

About The Author:

Edwin Stark

Edwin Stark is a Technical Content Writer who specializes in writing about databases, e-mail recovery, and e-mail migration solutions. He loves researching and developing content that helps database administrators, organizations and novices to fix multiple problems.